

Premium Services - We list each Premium Service as a separate item on your bill.These charges accrue by the minute at a rate of up to $2.99 per hour, so if it’s larger than normal, it means you probably used more dial-up minutes than included in your monthly plan. Dial-Up - These are charges for members with limited dial-up access who used more dial-up minutes than included in the monthly plan.Private areas online - Some organizations, such as AARP, keep certain areas of their websites private and charge a membership fee to use these special features.AOL for Broadband - The charge for your monthly AOL subscription if you have cable or DSL connectivity.Here's an explanation of the different charges you might see on your AOL bill: Power of Attorney to assume ownership of an AOL account Visit our help article to change or cancel your AOL plan. If you cancel in the middle of your billing cycle, you’ll have access to the service until the end of the cycle because payments are made a month in advance.If you subscribe to any AOL Premium Service, you must cancel your subscriptions to those services before canceling your AOL account.AOL reserves the right to charge and collect any fees, surcharges or costs incurred before your cancellation takes effect.
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You must cancel your billing and convert to a free AOL account in order to cancel your paid account.

Some important things to keep in mind before canceling:

You must cancel all AOL services in order to stop billing. You can always change your plan to a different subscription or to a free AOL account.Ĭaution - If you cancel your AOL account but are still subscribed to AOL services, the payment method on file will continue to be charged. Interested in changing your plan? Before you decide, make sure you consider your options.
